SHIPPING POLICY

Introduction

1.1 This policy outlines the delivery methods, timeframes, and charges that apply to orders placed through our website.

1.2 This policy is a legally binding document and forms part of the contract of sale between you and Fab Fab Fab under our Terms and Conditions of Sale.

Delivery Cost

2.1 We offer free Standard delivery to mainland [country] addresses on all orders.

2.2 We offer [£3.99] Express delivery to mainland [country] addresses on all orders.

2.3 We offer [£5.99] Standard delivery to Northern Ireland addresses on all orders.

Geographical Limitations

3.1 We generally deliver to addresses within the United Kingdom.

3.2 We also deliver to other countries listed during checkout.

3.3 We are continuously expanding our shipping options to more countries.

(a) Currently, we ship to:

• United Kingdom

Delivery Methods and Periods

4.1 Standard delivery for UK orders is completed within 2 to 4 business days.

4.2 Express delivery for UK orders is completed within 1 to 3 business days.

4.3 Standard delivery for Northern Ireland orders is completed within 5 to 12 business days.

4.4 If you place your order by 12 PM on a working day, the delivery timeframe begins from the close of business that day. Orders placed after 12 PM, or on a non-working day, will begin processing on the next business day.

4.5 The delivery periods mentioned in this section are only estimates. While we strive to deliver within the stated time, we do not guarantee delivery by the end of the indicated period.

4.6 We may perform fraud screening checks prior to dispatch, which may delay your order. In case of delays due to these checks, we will inform you promptly.

Delivery Tracking

5.1 Delivery tracking is available for all orders.

5.2 To track your order, you will receive a text message or email with tracking information. You can also enter your tracking number from the dispatch confirmation email into our delivery service provider’s website.

Receipt and Signature

6.1 Some deliveries may require in-person receipt and a signature at the delivery address.

6.2 Our delivery service provider will notify you in advance if a signature is required.

Additional Deliveries

7.1 If the first delivery attempt is unsuccessful, our delivery service provider will make at least one more attempt.

7.2 If the order remains undelivered after multiple attempts, the delivery service provider will typically leave a card with instructions on how to collect your order, along with a time limit for collection.

Delivery Problems

8.1 If you experience any issues with delivery, please contact us at [email protected].

8.2 If our delivery service provider cannot deliver your order due to a mistake on your part, and you do not collect the products within the time limit, we may arrange a re-delivery. However, we reserve the right to charge you for the actual cost of re-delivery (even if the original delivery was free).

8.3 Situations where delivery failure would be considered your fault include:

(a) You provided an incorrect delivery address.

(b) There is an error in the delivery address provided.

(c) The delivery address is not easily accessible.

(d) The delivery address cannot be safely accessed.

(e) No secure method to leave the package, and no one available to receive the delivery.

(f) If a signature is required, there is no person available to sign for the delivery.